You can disable the auto-renew future for domain name registration by sending an email request to firstname.lastname@example.org.
In order for the auto-renew option to be disabled, you need to send the request from the official email address associated with the SiteControl account.
If you no longer have access to the e-mail official email address associated with the SiteControl account, it is necessary to provide one of the following information:
- The SiteControl ID and last 4 characters of your password.
- Last 4 digits of the credit card on file (If applicable).
- The answer to the Secret Question set up on your account (If applicable).
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